Don’t Feed the Trolls

Don’t Feed the Trolls

Posted on 25. Oct, 2009 by Elizabeth Potts Weinstein in Videos

Yesterday I was attacked by an internet troll. For those of you who are not familiar with the term, here’s the definition from wikipedia:

In Internet slang, a troll is someone who posts controversial, inflammatory, irrelevant, or off-topic messages in an online , such as an online discussion forum, chat room or blog, with the primary intent of provoking other users into an emotional response or of otherwise disrupting normal on-topic discussion.

Now this is different than someone who emails, comments on my blog, or posts on /facebook who wants to engage in a real debate or who has genuine feedback. I’m all about that stuff! No, trolls do something different … it’s a personal attack.

As I explain in this video, I was *so upset* when I got his email & posts on my facebook wall. But instead of just sitting there upset, here’s what I did…

And check out the debate among how to handle trolls on my friend Scott Stratten’s blog today: Trolls, Meatheads and My Mom at Un-Marketing.com

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  • The way you pronounce "cliché" is so clisshayed. ;-)
  • Jeff
    There will always be those who disagree and those who are disrespectful. I got some abusive responses years ago when I attempted to warn folks about the disastrous consequences of a G.W. Bush Presidency. (this was BEFORE he was elected, btw).

    I wonder if I would get the same reaction today? It wouldn't surprise me if some of those folks still don't get it, so I can't honestly rule it out.

    So even though such episodes can be quite upsetting, I agree with your advice as the best possible response.
  • davecharbonneau
    ...and wow; look at how much value YOU've created for others from, well... lemons. Way to go! Thanks.

    @DaveCharbonneau
    Guy who does stuff
    www.SelfEnterpriser.com

    referred to your site via @CarlaYoung (then promptly RT'd to 30,000 +/-)
  • As I was watching the video a really spooky thing happened.

    I was drinking a glass of water and as I went to take another mouthful the light must have some how reflected off the bottom of the glass. I lifted the glass slowly because I was engrossed in what you were saying and it looked for all the world that a guy was coming out of the bushes behind you.

    I nearly filled my underwear with surprise. For a split second I thought the troll had come to get you.

    I just thought I'd share that with you for no particular reason other than to say I'm relieved you haven't just been axed up in your own backyard.

    Good post although you do babbel a lot ;-)
  • Oh, those nasty (very unhappy) trolls.

    Rise above...and let your community defend you.

    Spot on advice, Elizabeth!

    We've got your back :-)

    Mollie
  • tomlehner
    Dear Liz,
    OK THANK YOU for this video, to be perfectly honest with you, you remarks on trolls in this video are more true than you know, I am using the very same system (ignoring them rather than pounding back) for a long time and the funny thing is I have learnded that from listening to your "live your truth" videos - of which I follow not always right away (sometimes a few days later) but faithfull. I have had and still have my trolls on a daily base - I do political blogging and lobbying and every time I post a blog i get two sorts of emails and comments, some are open for discussion and want to talk and alot of them are troll mails full of hatred. What I have learned through out my carrieer is - the more hatefull the troll mail is the more true is what I say and the same counts for you.

    And when this guy is so hard pounding and insulting you than, though I know it hurts in the very first moment, this should only proof to you that you are SPEAKING THE TRUTH, you are 100% right and this guy is nothing but jelious and cant handle the it.

    As far as I am concerned I have taken so much out of your videos and learned so much and I hope you do not let a undereducated jelious moron like this guy discourage you.

    You are my hero.

    God Bless you and thanks
  • Great insight as always. It's one thing when a troll or "bully" attacks a fabulous woman with a huge support network like you. I can't help but think of all the lonely, vulnerable students online, or the boy Monica alluded to. Geesh! Trolls suck!
  • Hi Elizabeth, that troll has now officially crowned you a Tall Poppy! He has acknowledged your success (bet he's kicking himself now.)
    Thanks for the advice regarding how to handle this. I'm still a Baby Poppy, so haven't encountered it - yet. But I have heard of it and wondered how I'd react or handle the situation. After watching your video, I now think that I could cope. Now that's one less unconscious fear for me to worry about.
    So thank-you so much for that. I love your positive approach.
    Hope the rest of your week is Troll-Free.
  • guanaman
    Hey, it's upsetting to be trolled, but it looks like the bloke has problems of his or her own and is using your blog as a projection platform for his/ her woes. I think people are rarely vitriolic without carrying baggage of their own (which you allude to when talking about the stuff on your troll's online properties-these things are not create overnight). Your response was certainly the right one, though.
  • guanaman
    AND, it was because of your writing and tweeting about your troll post that brough ME to your site, and got ME to subscribe and follow what you do. So every cloud (even the troll coloured ones, ESPECIALLY the troll coloured ones) has a silver lining. I think it's cool.
  • Well stated, Elizabeth,

    And, you do ROCK. Thanks for the authenticity. It's been a real treat watching you evolve over the past few years. Keep up the great work.

    Write on!~

    Lisa~
  • MonicaWB
    I was actually surprised that this guy bothered you so much. It just reminded me that we're all human and feel vulnerable no matter how bold. Just made me respect you even more. Sort of a coincidence - Last night, I was searching for some some help with a WordPress issue I was having and came across this kid with Cerebral Palsy responding to trolls on his YouTube tutorial site. It's hard to believe anyone is cruel enough to bash him, but it just goes to show you trolls are usually pretty pathetic people - http://www.youtube.com/profile?user=tomrogers12...
  • Amd that really shows how important it is for me to share that I still
    get upset, scared, etc. It's not like something magical happens when
    you start to play big/full out .... actually, the stakes are bigger.
    It's even more levels of risk. It's just doing the scary stuff anyway,
    and building in a support structure for when we get attacked,
    overwhelmed, or freaked out. :)
  • I really think this issue is the hardest to get over... The fear of getting hammered. I've feared sending out an email newsletter for fear some wouldn't like it.. But you are right, it's validation that what you are doing is making an impact. Thanks for sharing your experience. Gives us all hope!
  • And if I'm afraid of sending the Ezine or posting the blog/video/
    tweet, then I *know* I need to do it!! :)
  • Elizabeth, Interesting timing. Only the day before, Seth Godin wrote this about Trolls. http://bit.ly/eVJLf
    I commend you for your honesty and for showing your vulnerability (first reaction) and strength (seizing the opportunity to share your process with others). It also reminded me of a powerful thing Michael Beckwith said: "Mediocrity always attacks Excellence."

    One thing that struck me was when you said you immediately turned to your....community. I think it's great to turn to friends for support. Absolutley. But friends aren't always available the moment we need consolation, and can still leave us wanting sometimes. Connection with Source/God/Higher Power/ Higher Self always is. And that's the core of living our truth, don't you think? Also, what we focus our attention on is what we get more of -- wanted or unwanted. So best to move on to something wanted as quickly as possible. In this case, I bet your troll helped you get even stronger in your desire and appreciation for a supportive, receptive tribe that really loves what you have to offer -- which you've got in spades. Yay, Elizabeth!
  • I saw that post by Seth (and my friend Scott Stratten wrote about it
    today - http://un-marketing.com/blog ) amazing how so many of us tap
    into the same message!!

    My connection with my soul gets all mucked up when I get infected this
    way. And, with Twitter/iPhone I am almost always connected with my
    tribe! :)
  • I've had some serious internet meltdowns over the years after being attacked in forums... I know how upsetting it can be. You don't suck!
  • Liz N
    I saw this originally on my page by Marguerite C. Blog On!
  • Troll's complaint IS cliche (and with typos... well... let's not go there). I'm sure there's people who'd be sad to say that you don't suck, but I'm sure all us viewers & friends don't think you suck.

    I live my truth, and I'm mostly Troll free. There is hardly any originality left anyways-- we all learn from the mentors we have. Anthony Robbins is just repeating what he's heard before, so's T. Harv, etc... If people didn't teach content in their own voice, then many people would not be exposed to it, nor understand it. You have your original stuff, and even the ideas that are repetitious of previous ideas are still extremely helpful to people-- especially those that follow you, thus give more credibility to the concept as they hear it from you. So... keep on changing people's lives... and... Frog The Trolls. (http://www.facebook.com/video/video.php?v=30763...)
  • Yes, so many of us are tapping into the same wisdom of the universe, but we are interpreting it through our own filters & lives ... and different people will resonate w/ different filters.

    And it does help when the trolls make typos. ;)
  • Great video Liz! Mind if I call you Liz?

    I'm glad I came across you on Twitter via a friend. Love your videos :-)

    Haters will always be haters. To me, they've always added wood to my fire. 9 times out of 10 I just completely ignore them all together. There is that rare occasion when I respond and when I do, it's just one time, bada bing, bada boom, blocked, banned, GOODBYE!

    We definitely choose who we are around and who we engage with. We also choose our emotion which is created from action. Do we act in a negative manner or a way that makes us more upset and let's this person get what they want? Or do we use this experience in a positive light to act in a positive way?

    RT'ed this video btw!
  • Agreed, we choose our response. And my response was to create a video to share w/ my tribe, so you all can learn from my experience. Really, my business/teaching/coaching/blogging gives purpose to everything that I do in my life, including all the crappy stuff ... which completely recharacterizes everything that happens "to" me. As I have said on twitter, "at least this will make a good blog post." ;)
  • ssherstone
    Hiding behind @ & anonymity does not give anyone the right to tear down a fellow human. B a better human help someone today. (Which you do very well each and every day Elizabeth) Thank You!
  • MargueriteCrespillo
    Love it Elizabeth and Love you! Maybe you need a Troll Hammer :)
  • hum, that gives me a new biz idea ....
  • MargueriteCrespillo
    See how smart you are!
  • let's see if my troll shows up #thingsthatareironic
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